Already a member:
If you are a member and you have questions about a physician's participation please call Customer Relations at 1-800-701-9000 (TTY 1-800-208-9562) Monday - Friday, 8:00 a.m. to 8:00 p.m. (Representatives are available 7 days a week, 8:00 a.m. to 8:00 p.m.on from Nov. 15 - Mar. 1.) After hours and on holidays, please leave a message and a representative will return your call the next business day.

Interested in becoming a member:
If you are considering joining Tufts Medicare Preferred HMO and have questions about a physician's participation please call one of our plan representatives at 1-800-890-6600 (TTY 1-888-899-8977) Monday - Friday 8:00 a.m. - 8:00 p.m. (Representatives are available 7 days a week, 8:00 a.m. to 8:00 p.m.on from Nov. 15 - Mar. 1.) After hours and on holidays, please leave a message and a representative will return your call the next business day.